Quality Handmade custom Jewelry by UNIQGEM

If you would like us to custom make jewelry for you, using pearls, gemstones, Swarovski crystals, and then please feel free to send us an email to admin@uniqgem.com or give us a call at 720-298-5113 and we will be more than happy to design something spectacular for you.

We are always adding new unique jewelry designs, so please remember to bookmark our website to return and check out our new WWW.uniqgem.com which is handcrafted with love.

Our preferred method of communication is email.

We are busy to work on our product and may be unable to take calls right away. If you wish to talk to us personally, please call between the hours of 10AM and 5PM Mountain Time and leave a message, we will return your call as soon as possible.

Product Pricing:

Prices posted on website are based on current market values and subject to change without notice according to fashion or price precious metals on market.

Custom Orders:

Custom made jewelry is begun upon receipt of payment and a non-refundable 50% materials deposit is required. All custom orders sales are final.

NO exchanges or refunds will be made on Special Orders or Custom Orders. NO EXCEPTIONS. We love doing custom work, but custom orders require much time and communication, and usually require twice as much labor as items that are one of a kind and posted to the site.

Customers who change the original design more than 2 times are assessed a 20% custom order surcharge.

Order Form:

If you do not like using your credit card online, and would prefer to send a MONEY ORDER (sorry no personal checks) MUST email us.

Note: Please check your bulk/junk mail folder if you do not receive confirmation soon after placing your order. Spam filters may prevent you from receiving the notice. Add our E Mail address to your In-box Mail to allowed list if this occurs.



Copyright

All materials on this Site, including text, graphics, logos, icons, images, and audio or video files, are the property of UniqGem or its content providers, and are protected by U.S. and international copyright laws. The compilation of all the content on this Site is the exclusive property of UniqGem and is also protected by U.S. and international copyright laws. You may download, view, copy, and print the materials on this Site for personal, informational, non-commercial, internal use only, provided that you do not remove or alter any trademark, service mark or logo, or any copyright or other proprietary notices. Notwithstanding the foregoing, you may download, view, copy, and print the details for the products offered by UniqGem only as a means to facilitate the purchase of said products from UniqGem. Such use shall be subject to the disclaimer of warranty, limitation of liability and other terms and conditions contained herein. Except as provided above, you may not download, view, copy, print, reproduce, distribute, republish, display, post, transmit or modify any part of the Site in any form or by any means without the prior written consent of UniqGem (including by mirroring any part of the Site). UniqGem may revoke any of the rights granted in these Terms of Use at any time without notice, and those rights terminate automatically without notice if you violate any of these Terms of Use. Upon revocation or termination of such rights, you must destroy any digital or printed copies you have of any portion of the Site. Unauthorized use of any materials on this Site may violate copyright laws, trademark laws, and other laws of the U.S. and other jurisdictions. All rights not expressly granted in these Terms of Use are reserved.

Notice of Acceptance:

By downloading, viewing, copying, printing or otherwise using any part of the Site, you agree to these Terms of Use. If you do not agree with these Terms of Use, please do not download, view, copy, print or otherwise use any part of the Site. These Terms of Use may be revised at any time by updates to this page.

TRADEMARKS UniqGem.com and other marks which may or may not be designated on the Site by trade marks or other similar designation, are registered, pending or unregistered trademarks or service marks of UniqGem.com, in the United States and other countries. All domains, graphics, images, photography, copy, text, video, and audio, including buttons, headers, links, footers and site themes created by UniqGem staff, or contractors of UniqGem are considered the trade dress of uniqgem.com. Any and all data aforementioned is copyrighted and may not be used without the express written permission of UniqGem members. Any and all content uploaded to the site including text, descriptions, images, reviews, posts, and articles retains the original copyright of the owner/creator. By accessing the site and uploading content the creator agrees to grant worldwide non-exclusive right to republish said content for the purposes of promoting or providing benefit to the web community and properties of UniqGem.

Our contact information

By email:
Business email address admin@uniqgem.com

By standard mail:

UniqGem
PO Box 1798
Englewood, CO 80150-1798



By phone:
720-298-5113(between 10 a.m. and 5 p.m. Mountain time zone)

admin@uniqgem.com

Shipping Information:

Shipping

***HOLIDAY SHIPPING DATES *** Please remember that mail often takes longer than posted delivery estimates around a holiday season. Please place your orders early to give us time to make and ship your goodies!

****************************

Due to the handmade nature of our jewelry, please allow 5-7 business days for us to fill your special or personalized order! You will be notified via email when your order ships. Please feel free to email us if you have questions about your order.

We use US 2-3 Day Priority Mail. Basic fee start from $4.90 and go up depending on location by US domestic shipping. All of our product we send by certified and insured mail. All orders more then $200 require signature. Insurance Prices .

International customers please email us before purchase to figure out shipping and insurance charges

Return Policy:

UniqGem offers the following Returns Policy

UniqGem Handmade Jewelry Returns/Exchanges If you are not completely satisfied with your purchase, We are happy to offer a refund on the cost of the item purchased or exchange on any items within 3 days of your receipt of your purchase. Please email us at admin@uniqgem.com to let us know you would like to request a return. We’re sorry, but there is no refund on shipping/handling charges.

When returning your package, please include the following:

1) Unworn item(s) in its original condition

2) A copy of the original invoice

3) Please let us know the reason for your return -- We strive to provide the best possible service and product for our customers.

Please use a padded envelope or box to make your return. Please insure your return or use a method such as UPS or FedEx to have a record of your return. We are not responsible for lost or items damaged during shipping.

IMPORTANT NOTE: Refunds will not be issued if the returned products have been damaged or altered in any way before arriving at our studio.

Please ship your return to:

UniqGem PO Box 1798 Englewood, CO 80150-1798

Issuance of Credit If you purchased by credit card or PayPal, your account will be credited for the full applicable amount within 10 business days of receipt of the returned merchandise. Please note it may take 1-2 billing cycles for your credit to appear on your statement. If you paid by check or money order, you will receive a check from UniqGem for the full applicable amount of the return by mail approximately 1-3 weeks after the returned product has been received. If you are interested in exchanging one product for another, you will need to return the unwanted item and submit a completely new order (either online or by phone) for the product you would like to purchase.

We are sorry, but there is no refund on Shipping/Handling on returned merchandise.

If you have any questions, please feel free to contact us at admin@uniqgem.com



E-mail us admin@uniqgem.com or call 720-298-5113